Renee.C collects customer information in an effort to improve our customer's shopping experience and to communicate with our customers about our products and services. We collect information such as your name, e-mail and postal address and credit card numbers, that you provide to us when you place an order, when you save your information with us. Renee.C may use your information collected online to process and fulfill your order. We also collect e-mail addresses to send you any necessary e-mail messages related to your order - such as an order confirmation notice. In addition, we maintain a record of your product interests, purchases and whatever else might enable us to enhance and personalize your shopping experience. We also monitor site use and traffic patterns to improve our web site design and the products and services we offer. Renee.C recognizes that it must maintain and use customer information responsibly.
To serve you better, we may combine information you give us online and in our stores. By combining this information we are better able to communicate with you about our products and to personalize your shopping experience.
Renee.C will not rent or sell your e-mail address for any reason. We may disclose information about you to other members of the Renee.C corporate family and as required by law. We do not share credit card information with third parties except for the purpose of processing payment for products you've ordered and as required by law.
You can always update or delete your personal information on our web site. Simply click View Your Account in the menu at the top of each page on our site, log in, and you'll be able to edit or change your information. If at any time you would like us to delete any of your personal information on file, just e-mail Renee.C customer service (info@reneecollection.com) or call us at 213-741-0095. Please be sure to include your e-mail address, full name and password.
We may on occasion share a portion of our postal mailing list with other reputable organizations not owned or affiliated with Renee.C who want to market products or services to you. If you do not want your name and address shared with other organizations or you no longer wish to receive Renee.C catalogs, please contact us at 213-741-0095. You may also contact us via email (please include your exact name and mailing address as shown on your catalog.) at info@reneecollection.com.