Return Policy

All sales are not subject to refund. Only exchange or store credit.
If cancellations are necessary, it must be by written request to Renee.C by so cool.
All returns will not have a restocking fee for 7 days provided merchandise is returned in unopened condition with manufActurers seal. If the package is opened there is a minimum 10% refee.
20% restocking charge on ALL RETURNING GOOD FOR CREDIT after 7 days.
No credits are accepted after 15 days(Absolutely, no returned for special order.)
$25.00 charge for any returning checks.
Claims for any damage must be maid within 2 days upon receipt of merchandise and all items returned for credit must be in the original package with all parts included.
It is customer ' s responsibility to bring the products to our facility for exchange.
Price on this invoice do not included shipping and handling fee.
Shipping and handling are non refundable. (Including all refused and unaccepted packages.)